How it works

Every engagement starts with understanding. I don't quote on work I haven't properly assessed, and I don't sell projects I don't believe in.

Phase 1

Assessment

1–2 weeks · Delivered at a reduced fee

A focused, on-site assessment to build a deep understanding of your end-to-end processes, systems, constraints, and the people who run them. I model, identify, and size the few opportunities that will materially move performance — and define a delivery plan I'm confident enough to guarantee against.

What happens

  • Production line studies and on-the-floor observation
  • End-to-end process, information, and systems mapping
  • Bottleneck identification, capacity modelling, and cycle-time analysis
  • Culture, capability, and organisational structure review
  • Production data, performance, and loss analysis

What you get

  • Clear, agreed problem statement and success metrics
  • Prioritised shortlist of improvement initiatives with indicative financial impact
  • Practical implementation roadmap, including resourcing and sequencing
  • Defined minimum improvement targets, formally linked to guaranteed fees

You decide whether to proceed with delivery or implement independently. The assessment stands on its own. I believe in being paid for honest insight and only continuing when we are all confident in the impact we can drive together.

Phase 2

Implementation

2–6 months · Fees guaranteed against results

I embed myself within your team, working alongside you as one team to deliver results while building your capability. By the end of this phase, your team can drive continued improvement independently, supported by practical tools and experience.

The activities are entirely shaped by the findings of the assessment. There is no standard cookie-cutter approach. I focus on the biggest levers for impact and tailor every solution. As a generalist, I work across processes, systems, people, and data to ensure real, lasting results.

Ongoing

Health checks

A few days per year

Checking in on process adherence, impact, and feedback. I don't run long-term support contracts. Not because I don't want to, but because true success means your team can sustain improvements independently.

All tools and processes are designed for you to run them yourself, with internal super users embedded during the project. That said, I'm happy to provide support if you ever want it.

The guarantee

Fees are guaranteed against measurable results — this is the contractual structure of every engagement, not a marketing line. If the improvement targets aren't met, I keep working at no cost.

Guaranteed ROI of greater than 5x. Payback within the year. I won't propose an engagement unless the financial case clears this bar. If the numbers don't work, I'll tell you.

Happy to have a no-commitment conversation